Due to COVID-19 and recent government restrictions, unfortunately Ginger & Gray is not currently operating until further notice.
Please accept our sincere apologies for the inconvenience.
We hope you and your families stay well and we sincerely hope for your understanding.
~Ginger & Gray =^.^=
How it works
All the grooming is done inside your home (not in a grooming van). The cat groomer visits you, bringing all the necessary cat grooming equipment including a small grooming table, and we set up inside the kitty’s home.
All that's needed on your end is:
Washing / Bath
We do not provide cat washing/bath services as we do not work from a grooming van. All the grooming is done inside your home. Our grooming packages comprise mainly of brush-outs and various levels of clipping. Our full list of services can be found listed below.
Minimum call-out is $80, starting from "Brush-out" groom
(little to no matting)
(strictly no knots or matting)
Please note that this cut is not suitable when there are knots, matting or soiling present, or the fur is extremely dense i.e British/Exotic Shorthair type.
(hard lumpy knots / dreadlocks)
When there is matting present in the fur (dreadlock-like knots), grooming tools do not simply glide through the coat and removing it can be meticulous work which takes extra time as it tends to be tight, close to skin, and in places where kitties don’t like to be touched. Please note that matting removal is always a clip-off, as trying to remove it in other ways cannot always guarantee a successful result and would require a great lot of patience from the kitty.
Half / body matted
Most of the body matted
(full body of solid shell matting)
(evening appointments only as it can take an indefinite amount of time)
Included in the above prices:
(Available with any of the above listed grooming packages only)
Soft Paws nail caps come in a range of sizes and colours to choose from on the day!
(to keep the kitty warm)
Multiple - cat discount
(when you have more than 1 cat)
- e.g. Lion Cut for 2 cats : $110 + ($110 - $20) = $200
Nail trim for an additional cat + $5
Service area & travel fees
A travel fee of $20 will apply for locations greater than 20km driving distance from Melbourne CBD (postcode 3000) and $30 for over 25km. Locations greater than 30km driving distance from Melbourne 3000 are out of our service area. (Driving distance can be checked on Google Maps)
Please note that there is currently only one groomer who services the entire 30km radius from Melbourne CBD (and does all the booking communication in-between!), therefore there may be a longer wait for an appointment with us. To be able to help as many kitties as we possibly can, we service different areas on different days in order to minimise time spent on driving. Appointment availability will depend on your location. Thank you in advance for your understanding.
Please note that as Saturday and weekday 4pm+ appointments are the most requested, there is usually a much longer wait than for a weekday business-hours appointment. We don’t operate on Sundays and our grooming appointment start times are Monday – Saturday 11am-6pm.
We service up to a 30km driving distance from Melbourne CBD (can be checked on Google Maps). A travel fee of $20 will apply for locations greater than 20km driving distance from Melbourne CBD (postcode 3000) and $30 for over 25km. Locations 30km and over from Melbourne 3000 are out of our service area.
Please note that small services such as nail trims, bottom trims, Soft Paws and wash/bath are not usually offered on their own. As we provide house-call grooming services, our minimum call-out is $80 to help cover travel time and petrol costs. To make it worthwhile for you too, we made our grooming packages start with $80 where you will get more than just a nail trim!
If your cat cannot be groomed at the time of the groomer’s visit (ie. too defensive, cannot be found/caught/retreived from underneath furniture, escaped outside, requiring medical attention, etc.), a call-out fee of $30 + travel fee if located over 20km from Melbourne CBD will apply.